Every repair, from check-in to paid.

Get Repair runs tickets, intake, parts, checkout and customer updates for repair shops, in one place.

Join the waitlist See how it works
Founding rate locked for life · free migration · month-to-month

Everything a repair needs, on one ticket.

$0

per-technician or per-ticket fees, on every plan

1 day

to move your customers and catalog over, done with a real person

A watchmaker’s bench with an open movement

12

trades it’s built for, from phones and watches to bikes, cameras and heavy machinery

Two ways in. One ticket.

Whether a customer walks up to the counter or fills in your form at midnight, the repair lands in the same queue and follows the same steps.

01At the counter

Check in at the till

A walk-in gets a ticket in front of them. Nothing goes on paper.

  • Find or add the customer
  • Add each device, its checklist and photos
  • Print the ticket label
02Online

Or they start online

Your branded intake form takes requests any time, with photos attached.

  • They describe the problem
  • It lands as an estimate
  • The next tech in rotation picks it up

One ticket. One queue.

  1. Estimate approved in the portal
  2. Repaired, status emailed
  3. Ready for pickup
  4. Paid at the till

From a cracked screen to a paid invoice.

Most shops run a repair across a paper form, a till, a spreadsheet and their phone. Get Repair follows it the whole way, in one system.

Check-in

The paperwork, already done.

Customers describe the problem and add photos on your branded form. It lands as an estimate, with the customer and device filled in.

See the intake form
Ticket

Every repair, one record.

Devices, photos, notes, parts and the tech on it, in one ticket the whole team can see.

See repair tickets
Parts

Know what’s on the shelf before you quote.

Every part tracked by serial or IMEI across your stores, and costed oldest-first, so the margin on the ticket is the real one.

See inventory
Customer

They check the status, so they don’t call.

A magic link opens a portal with your logo. Customers follow the repair and approve the estimate. No password, no app.

See the customer portal
Checkout

The repair and the case, one sale.

Repairs and products share one cart. Take the payment and the receipt goes out by email.

See point of sale
Iris · built in

Ask your shop.
Get the answer.

Iris knows your tickets, stock, prices and sales, and it works inside every part of Get Repair. Nothing to set up, nothing to export.

Integrations

Plugs into what
you already run.

Square takes the payments, MobileSentrix supplies the parts and Gmail carries the email. The rest is built in.

See all integrations

  • Square

    Take card payments on a paired Square Terminal, with refunds synced in real time.

    Live

  • MobileSentrix

    Order parts from the MobileSentrix catalogue straight from a ticket or purchase order.

    Live

  • Gmail

    Send and receive your shop email inside Get Repair, with full threads and attachments.

    Live

  • Built in

    Customer display, counter screen, branded portal and intake form, part of Get Repair.

    Included

Coming nextQuickBooksShopify

Questions

The things shops ask us first.

If yours isn’t here, send it over and a person will answer it, about your shop rather than in general.

Contact us

Your customers will keep calling. Unless they don’t have to.

Join the waitlist for the founding rate, locked for life. We’ll move your data over for free.

Join the waitlist See pricing