Meet Iris

The AI that runs
with your shop.

Iris is the assistant built into Get Repair, not a bolt-on chatbot. It answers your reports, replies to your customers, and drafts your docs. One assistant, everywhere the work is.

AI Reporting
AI Live Chat
Ask-the-Wiki
Reply with AI
Customer Portal
Unified Inbox
Iris

One assistant, four surfaces

Everywhere the work is.

Iris is the same assistant across reporting, chat, the inbox and your wiki, so you learn it once and it helps everywhere.

AI Reporting

Ask your numbers in plain English and get an answer grounded in your real data, every figure clickable to the transaction.

AI Live Chat

Iris greets your website visitors, quotes real inventory and prices, takes details, and hands off to your team when it should.

Reply with AI

A drafted response to any conversation in the unified inbox, ready for your staff to edit and send in a tap.

Wiki & Ask-the-Wiki

Draft internal docs from a prompt, then let staff ask questions answered from what you have already written.

Ask your numbers

Stop exporting to a spreadsheet.

Type a question, “which tech had the best margin?”, “how did repairs trend this month?”, and Iris answers from your real data, right beside the report. Every number stays clickable down to the transaction.

  • Plain-English questions, grounded answers
  • Cent-exact drill-down on every figure
  • Sales, repairs, inventory and staff, all stores
app.getrepair.co/reportsAI

Reports

This month · all stores

Iris

Revenue

$48.2k

+12%

Repairs

312

+8%

Avg ticket

$154

+4%

Which tech had the best repair margin this month?

Ravi Patel led at 62% margin on 48 repairs — 9 pts ahead of the team.

Ravi
Mia
Sam
Dev
Kai
app.getrepair.coOn your site

Iris

AI assistant · online

Taking order

Do you have an iPhone 14 screen in stock?

Yes — iPhone 14 OLED screen, $89 fitted, about 45 min. Want me to book it in?

Yes please, tomorrow around 2pm

Booked · Order #1042

DeviceiPhone 14
ServiceScreen replacement
WhenTomorrow · 2:00 PM
Total$89

Answer your customers

Iris talks to your visitors for you.

Drop one snippet on your site and Iris greets your visitors, answers repair questions, quotes real inventory and prices, and takes the details, then hands off to your team when it should. Your staff reply from the same inbox, with Reply-with-AI drafting the response.

  • Tool-calling: real inventory, prices, order status
  • Hands off to a human at the right moment
  • Turn any chat into a ticket in a click

Your shop’s knowledge

Write the wiki once. Ask it forever.

Iris drafts internal docs from a prompt, then answers staff questions straight from what you have written, citing the exact doc it drew from. New hires stop asking the same question five times.

  • Draft SOPs and guides from a one-line prompt
  • Ask-the-Wiki answers from your own docs, with the source
  • Onboard new staff without repeating yourself
app.getrepair.co/wikiAI

Wiki

Ask the Wiki · this store

Iris
How do we handle a water-damage intake?

Log the device as at-risk, photograph every port, and get the liability waiver signed before power-on.

From Water-Damage SOP · §2

Related docs

Water-Damage SOPLiability WaiverDiagnostic Checklist

What you actually get

Capabilities

Ask your reports in plain English, answered from your actual numbers
AI live chat with tool-calling: real inventory, prices and order status
Reply with AI drafts staff responses in the unified inbox
AI wiki drafting and Ask-the-Wiki over your own docs
Grounded in your data, every reported number stays clickable
Org-level control: an owner turns AI on or off for the whole business

You stay in control

AI on your terms, not a black box.

One switch

An owner turns Iris on or off for the whole organization. No surprise activity, no rogue automations.

Grounded in your data

Answers come from your real numbers and catalog, not the open internet. Every figure drills to the transaction.

No per-seat AI fee

Iris is included on Growth and Custom. No per-message metering, no separate AI subscription.

Let Iris take the busywork.

Reporting, chat and docs, answered. Included on Growth, no per-seat AI fee.