REPAIR WORKFLOW
Repair Tickets
One ticket. Many devices. Full history.
- Multi-device per ticket with per-device status, photos and tech
- Auto-numbered ticket IDs (RPR-####) and custom statuses per shop
- Photo uploads stored in Supabase, attached at intake or in-repair
Works withPOSInventoryCustomersResend Email
Most ticketing tools force you to create a ticket per device. We don't. One customer drops off three phones, and that's one ticket. Each device gets its own condition checklist, photos, and tech assignment, but the customer history stays unified. When she comes back next month, you see the full picture in one click.
What you actually get
Capabilities
- Multi-device per ticket with per-device status, photos and tech
- Auto-numbered ticket IDs (RPR-####) and custom statuses per shop
- Photo uploads stored in Supabase, attached at intake or in-repair
- Per-device condition checklists captured at drop-off
- Custom ticket attributes you define (IMEI, passcode, accessories)
- Activity log, internal notes and payment history on every ticket
- Linked trade-in serials, applied as credit to the same customer
How it fits
In context with the rest of Repair Workflow.
Estimates
Repair Tickets
Trade-In
Online Intake Form
See it on your own tickets in 10 minutes.
Free migration. Real human helps you import. Month-to-month after.