FeaturesCUSTOMER EXPERIENCECustomers
CUSTOMER EXPERIENCE

Customers

Profiles, devices owned, notifications, history.

  • Auto-numbered customer records (CUS-####)
  • Customer assets: devices owned, tied to past tickets
  • Per-customer email notification preferences
Join WaitlistSee pricing
Works withRepair TicketsPOSCustomer Portal
app.getrepair.co/customers
AK

Aanya Khan

VIPTax-exempt

Tickets

12

Invoices

9

Lifetime

$1.4k

History

iPhone 14 screen repairAug 12
Invoice INV-2087 paidAug 12
Traded in iPhone 13Jul 30

Every interaction (tickets, invoices, estimates, store credit, trade-ins) rolls up to a single customer profile. Devices the customer owns become "assets" you can attach to future tickets.

What you actually get

Capabilities

  • Auto-numbered customer records (CUS-####)
  • Customer assets: devices owned, tied to past tickets
  • Per-customer email notification preferences
  • Full activity timeline across all modules
How it fits

In context with the rest of Customer Experience.

Customer Portal
Customers
Leads
Email Notifications
Related

Goes well with these.

Customer Portal

Where is my phone? Now they look it up themselves.

Leads

A lightweight pipeline for inbound business.

Email Notifications

Status updates, invoices and reports, all from your own email.

Previous

Expenses

Next

Customer Portal

See it on your own tickets in 10 minutes.

Free migration. Real human helps you import. Month-to-month after.

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