FeaturesCUSTOMER EXPERIENCECustomer Portal
CUSTOMER EXPERIENCE

Customer Portal

Where is my phone? Now they look it up themselves.

  • Magic-link login: no password, no app
  • Live ticket status with timeline
  • Estimates, invoices and store credits, all in one view
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Works withResend EmailCustomersEstimatesInvoices
app.getrepair.co/portalBranded
YS

Your Shop Repairs

Hi, Sarah · magic link

RPR-2847

Omega Seamaster · Crown & seal service

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Powered by Your Shop · Secure portal

Customers click a magic link from an email and land in their own portal. They see ticket status, approve estimates, pay invoices, check store-credit balances and see the devices you've worked on for them. It's white-labeled with your logo and accent color. The result: fewer 'what's the status?' calls and a customer who feels in control.

What you actually get

Capabilities

  • Magic-link login: no password, no app
  • Live ticket status with timeline
  • Estimates, invoices and store credits, all in one view
  • Customer assets: devices you have on file
  • White-label branding (logo + accent color)
  • Magic-link access, no app to install
How it fits

In context with the rest of Customer Experience.

Customers
Customer Portal
Leads
Email Notifications
Related

Goes well with these.

Customers

Profiles, devices owned, notifications, history.

Online Intake Form

Your intake form. Your brand.

Email Notifications

Status updates, invoices and reports, all from your own email.

Previous

Customers

Next

Leads

See it on your own tickets in 10 minutes.

Free migration. Real human helps you import. Month-to-month after.

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Or watch the 12-second tour