Built for repair shops

Software that runs your repair shop the way you actually run it.

Multi-device tickets, FIFO inventory, PIN-gated permissions and a white-label customer portal on your domain. 24 honest features — not 60 vapor ones.

Start free Book a walkthrough

app.getrepair.co/tickets/RPR-2847

RPR-2847·Opened May 18

Jordan Lee

iPhone 14 Pro · 256 GB · Deep Purple

Awaiting Parts

Reported issue

Screen cracked top-right corner. Touch responsive. Face ID working.

Jordan L. · Tech

Ordered OEM display · 2h ago

app.getrepair.co/pos

Cart · 3 items

Jordan Lee · RPR-2847

In progress

iPhone 14 Pro Screen Repair

Labor + part

1×$189.00

Tempered glass — 9H

SKU TG-9H-IP14P

1×$24.99

Labor — 30 min

Jordan L.

1×$70.51

Subtotal$284.50

Tax (8.875%)$25.25

Total$309.75

Customer-Owned Brand Experience

Your intake form on your domain. Your SMTP sending invoices from your email. Your customer portal with your logo. Most competitors hijack your customer touchpoints — we don’t.

Custom domainPer-store SMTPWhite-label portal

Real Multi-Tenancy with PIN-Gated RBAC

Module-level permissions across 17+ areas. Custom roles per org. PIN prompts on sensitive actions. Built for shops where the front desk isn’t the owner.

Unlimited custom rolesModule-scoped permsPIN gates

Inventory Built for Repair Economics

FIFO cost layers track which $42 part you actually sold. Serial numbers tie to tickets. Multi-location transfers, trade-in linkage, PO-receive automation. This is depth competitors fake.

FIFO costingSerial trackingMulti-location

Hero features

The six things shops switch for.

These are the features that win deals. Each one gets its own deep-dive page.

REPAIR WORKFLOW

Repair Tickets

One ticket. Many devices. Full history.

→Multi-device per ticket with per-device status, photos and tech
→Auto-numbered ticket IDs (RPR-####) and custom statuses per shop
→Photo uploads stored in Supabase, attached at intake or in-repair
→Per-device condition checklists captured at drop-off

Learn more

app.getrepair.co/tickets/RPR-2847

RPR-2847·Opened May 18

Jordan Lee

iPhone 14 Pro · 256 GB · Deep Purple

Awaiting Parts

Reported issue

Screen cracked top-right corner. Touch responsive. Face ID working.

Jordan L. · Tech

Ordered OEM display · 2h ago

FRONT DESK & CHECKOUT

Point of Sale

Cash, credit, tickets, Square Terminal — one cart.

→Cash, store credit, ticket payments and Square Terminal in one cart
→Customer-Facing Display (CFD) on a second screen, live-mirrored
→Real-time sync across registers and devices
→Tip selector and digital signature capture at checkout

Learn more

app.getrepair.co/pos

Cart · 3 items

Jordan Lee · RPR-2847

In progress

iPhone 14 Pro Screen Repair

Labor + part

1×$189.00

Tempered glass — 9H

SKU TG-9H-IP14P

1×$24.99

Labor — 30 min

Jordan L.

1×$70.51

Subtotal$284.50

Tax (8.875%)$25.25

Total$309.75

INVENTORY & PURCHASING

Inventory

FIFO-costed, serialized, multi-location — built for repair.

→FIFO cost layers — accurate COGS per sale
→Categories, attributes and suppliers, fully customizable
→Serialized inventory tied to tickets and trade-ins
→Multi-location with transfers between stores

Learn more

app.getrepair.co/inventory

Parts inventory

· 1,284 SKUs

FIFOMulti-location

SKU	Item	Store A	Store B	Avg cost
SCR-IP14P-OEM	iPhone 14 Pro OEM Display	12	4	$189.40
FIFO cost layers · sells oldest first Lot 2026-04-12 12 units @ $188.00 Lot 2026-03-28 8 units @ $190.50 Lot 2026-02-09 4 units @ $192.00
BAT-IP13-OEM	iPhone 13 Battery	28	19	$32.10
SCR-SGS22-AFT	Galaxy S22 Display (aftermarket)	6	11	$78.25
PORT-USBC-MBP	USB-C Port Assembly — M2 MBP	0	3	$54.00
GLS-IP14P-9H	Tempered Glass — iPhone 14 Pro	220	184	$2.40

CUSTOMER EXPERIENCE

Customer Portal

Where is my phone? Now they look it up themselves.

→Magic-link login — no password, no app
→Live ticket status with timeline
→Estimates, invoices and store credits, all in one view
→Customer assets — devices you have on file

Learn more

White-label

repairs.youshop.com/portal/ticket/RPR-2847

Your Shop Repairs

Hi, Sarah · Logged in via magic link

RPR-2847In repair

iPhone 14 Pro

Screen replacement · Deep Purple

Progress

Received

Diagnosed

In repair

Ready

Estimate ready for your approval

$185.00

REPAIR WORKFLOW

Online Intake Form

Your intake form. Your domain. Your brand.

→Embeddable on any website (script tag or iframe)
→Custom domain per form — repairs.yourshop.com
→Photo & file uploads at intake (Supabase storage)
→Submissions land as estimates ready to convert

Learn more

Custom domain

repairs.joescellrepair.com/intake

Joe’s Cell Repair

Tell us what’s wrong — we’ll send a quote

Your name

Jordan Lee

Email or phone

jordan@email.com

Device

iPhone 14 Pro · 256 GB · Deep Purple

What’s wrong?

Dropped it on concrete. Screen cracked top-right but still responds. Face ID works.

Photos (optional)

Drop photos or click

BUSINESS SYSTEMS

Roles & PIN-Gated Permissions

Real RBAC. Custom roles. PIN gates on the dangerous stuff.

→System roles: Admin, Owner, Manager, Technician, Front Desk
→Unlimited custom roles per organization
→Module-scoped: view / create / edit / delete across 17+ modules
→PIN-gated sensitive actions (refunds, deletes, voids)

Learn more

app.getrepair.co/settings/permissions

Manager · permissions

· 17 modules · 4 actions

Module	View	Create	Edit	Delete
Tickets
POS
Inventory
Customers
Reports

PIN-gated — a 4-digit PIN is required before this action runs.

Repair Workflow Front Desk & Checkout Inventory & Purchasing Customer Experience Team & Operations Business Systems

REPAIR WORKFLOW

Repair Workflow

Take in a device, diagnose it, fix it, hand it back. The work your shop actually does, end to end.

Repair Tickets
· Multi-device
One ticket. Many devices. Full history.
Estimates
Quote, send, get a customer signature, convert.
Trade-In
· Serial-linked
Buy back devices. Credit the customer. Resell as inventory.
Online Intake Form
· Custom domain
Your intake form. Your domain. Your brand.

FRONT DESK & CHECKOUT

Front Desk & Checkout

Ring up a sale, take a deposit, send an invoice, print a label. The counter, modernized.

Point of Sale
· Square Terminal
Cash, credit, tickets, Square Terminal — one cart.
Customer-Facing Display
A second screen that mirrors your POS cart live.
Invoices
· Per-store SMTP
Branded invoices. Sent from your domain.
Barcode Labels
Print labels for parts, devices and tickets.

INVENTORY & PURCHASING

Inventory & Purchasing

Stock, suppliers, serials and cost lots — accounted for the way a parts-heavy business needs.

Inventory
· FIFO costing
FIFO-costed, serialized, multi-location — built for repair.
Purchase Orders
Order from suppliers. Receive into stock. Done.
Expenses
Categorized expenses per store, ready for your books.

CUSTOMER EXPERIENCE

Customer Experience

How customers find you, talk to you, and self-serve once the device is in your hands.

Customers
Profiles, devices owned, notifications, history.
Customer Portal
· White-label
Where is my phone? Now they look it up themselves.
Leads
A lightweight pipeline for inbound business.
Email Notifications
· Per-store SMTP
Status updates, invoices and reports — from your domain.

TEAM & OPERATIONS

Team & Operations

Schedules, commissions, audit trails and the everyday tools your team lives in.

Tasks
Lightweight task tracking with custom statuses.
Timesheets & Commissions
Clock in, clock out, get paid right.
Team Chat
Internal chat for your staff. Channels and DMs.
Activity Log
Who changed what, when. On every record.
Reports
Sales, repairs, inventory, staff — tabbed and exportable.

BUSINESS SYSTEMS

Business Systems

Multi-store, permissions, integrations and locales — the plumbing that scales with you.

Multi-Store Organization
Org → Stores → Users. Built in, not bolted on.
Roles & PIN-Gated Permissions
· PIN-gated
Real RBAC. Custom roles. PIN gates on the dangerous stuff.
Integrations
Two native integrations, wired end-to-end. No vapor.
Languages
8 locales out of the box.

Get Repair vs the alternatives

How we stack up.

The capabilities below are wired end-to-end in Get Repair. We don’t gate them behind a higher plan.

Capability	Spreadsheets	Generic POS
Multi-device per ticket	Manual
FIFO inventory costing	Manual	Limited
Serialized inventory + trade-in linkage
Magic-link customer portal (white-label)
Embeddable intake form on your domain
PIN-gated RBAC with custom roles		Limited
Per-store SMTP for branded email	Manual
Square Terminal in-person checkout		Limited

Integrations

Works with what you already use.

SquareNative

In-person card payments wired into the POS. Pair a Square Terminal in seconds, tap to charge, and the transaction lands back on the ticket automatically.

OAuth connection per store
Square Terminal device pairing
In-person card checkout from POS
Per-store linked location

ShopifyNative

Two-way product sync between your Get Repair inventory and your Shopify store. Multi-location aware. Webhook-driven so stock stays accurate across both surfaces.

OAuth connection per store
Two-way product + variant sync
Webhooks for stock and order events
Multi-location mapping

More integrations on request — talk to us.

Languages

17+

Modules

Multi

Location

Real-Time

Sync

PIN-Gated RBAC·FIFO Costing·Per-Store SMTP·Magic-Link Portal·2 Native Integrations

See it on your own tickets in 10 minutes.

Free migration. Real human helps you import. Month-to-month after.

Start free — no card

Or watch the 12-second tour

No credit card · Cancel any time · Export everything