Run your shop like a chain.
Without becoming one.
One system for tickets, intake, POS, and customers, on your domain, with your workflow. Built for Square + Shopify shops.
Integrations
Plays nice with the stack you already run.
Native, first-party integrations, no Zapier duct tape, no middleware fees.
Square POS
by Square
Real-time sync with Square Terminal, payments, refunds and imports.
Shopify
by Shopify
Sync inventory and orders with your Shopify online store.
QuickBooks Online
by Intuit
Sync customers, invoices and payments to your QuickBooks company.
Why we built this
Running a repair shop is hard enough. Your software shouldn't make it harder.
Get Repair is built by people who've actually worked the counter, not slides for a boardroom. Three problems we lived with, fixed.
01
Daily friction
Seven tabs open. Tickets in one place, POS in another, customer texts on your phone.
The fix
One screen. Your morning starts with tickets already sorted, by status, tech, and due.
02
Lost revenue
Walk-ins forget. Estimates die in voicemail. A $300 ticket becomes a one-star review.
The fix
Magic-link approvals. Customers tap, approve, and you start the repair. No phone tag.
03
Existential risk
Your vendor got bought. The UI changed overnight. Prices went up. Support stopped picking up.
The fix
Month-to-month. Public changelog. Export everything. Support replies within one business day.
Why shops switch
Six things you won't find anywhere else.
Repair and retail on one counter, chat and tasks built into the system, and customer surfaces that wear your brand, not ours. Every module lives in Features →
Repair + retail · one solution
Repair store, retail store, or both.
Run a repair store with the full ticket-to-pickup workflow. Run a retail store with just POS and inventory. Or run both side by side, each store gets the modules it needs, and any kind of business fits.
- ✓Repair stores: tickets, estimates, parts, the whole bench
- ✓Retail stores: POS and inventory, nothing you don't need
- ✓Mix store types in one account, repairs and SKUs share a cart
Internal chat · built in
Your shop's chat, inside the shop's system.
Get customer details out of WhatsApp. Channels and DMs live next to your tickets, so front desk and bench talk where the work is, tickets referenced right in the thread.
- ✓Channels and DMs for staff, per store
- ✓Reference tickets directly in the conversation
- ✓Included, not another subscription
White-label portal
A portal that wears your brand, not ours.
A magic link drops customers into portal.yourshop.com, your logo, your colors, no password, no app. Status, estimate approvals and invoices, fully self-serve.
- ✓Your domain and branding, Get Repair stays invisible
- ✓Approve estimates with timestamped signature
- ✓Included on every plan, not a $55/mo upcharge
Advanced intake form
An intake form that does the paperwork.
Customers land on repairs.yourshop.com, describe the problem and attach photos. The submission arrives as an estimate, customer, device and photos already filled in.
- ✓Your domain, your branding, no iframe widget
- ✓Photo uploads on every request
- ✓Auto-creates the estimate, ready to quote
Task management · built in
The work that isn't a ticket, tracked too.
Opening checks, supplier follow-ups, trade-in listings, cleaning rotations, the jobs that keep a shop running but never become a ticket. Assign them, set custom statuses, and watch them move to done on one board.
- ✓Custom statuses per store, assignees and due dates
- ✓Filter by who's on it, what's due, what's blocked
- ✓Included in the system, not another to-do app to pay for
Live chat · on your website
Answer your website visitors, from the same inbox.
Drop one snippet on your site and a branded chat bubble appears. Visitors ask about a repair, you reply from the unified inbox, and turn the conversation into a ticket without leaving the screen.
- ✓Branded widget with your colours, logo and greeting
- ✓See the linked customer beside the chat: tickets, leads, invoices and estimates
- ✓Turn a chat into a ticket or estimate in a click
What you get
What's actually in the box.
Every module below ships in the product today. No add-ons. No surprise pricing.
Operations · 6
Repair Tickets
Multi-device tickets, photos, history.
Estimates
Quote, send, get customer approval.
POS
Cash, card, store credit, one cart.
CFD
Customer-facing second screen.
Invoices
Branded invoices from your domain.
Tasks
Lightweight tracking with statuses.
Inventory & sales · 4
Inventory
FIFO-costed, serialized, multi-location.
Purchase Orders
Order, receive, post to inventory.
Trade-In
Buy back, credit customer, resell.
Leads
Lightweight inbound pipeline.
Customer · 4
Customers
Profiles, assets, history.
Customer Portal
White-label, magic-link self-serve.
Intake Form
On your domain. Lands as an estimate.
Email Notifications
Per-store SMTP, branded sender.
Team & admin · 7
Team Chat
Channels and DMs for staff, built in.
RBAC
Custom roles, module-scoped, PIN-gated.
Timesheets
Clock in, schedules, commissions.
Schedule
Shifts and coverage at a glance.
Reports
Sales, repairs, inventory, staff.
Multi-Store
Repair, retail or mixed stores, one org.
Integrations
Square + Shopify, native and wired.
Industry fit
Tuned for the bench you run.
From mobile boards to bike drivetrains, Get Repair shapes itself to the shop you actually run. IMEI tracking for phones, serial tracking for everything else.
Explore industriesSimple pricing
Straightforward pricing for shops of any size.
No per-technician fees. No hidden charges. No "contact sales" for basic things.
Essential
For solo shops getting clean and organized.
Billed annually
Join Waitlist- ✓1 location · up to 5 team members
- ✓Repair Tickets + Estimates
- ✓POS + Customer-Facing Display
- ✓Inventory (FIFO)
- ✓Trade-In
- ✓Basic chat & email support
- ✓Free, assisted migration
Growth
The full stack, most shops land here.
Billed annually
Join Waitlist- ✓Everything in Essential
- ✓Up to 5 locations · 20 team members
- ✓Multi-store
- ✓Customer Portal + Intake Form
- ✓Team Chat + Task Management
- ✓Custom RBAC + PIN-gating
- ✓Priority email + chat support
- ✓Dedicated account manager
Custom
For franchises and high-volume operations.
Tailored to your chain
Talk to sales- ✓Everything in Growth
- ✓Unlimited locations & team members
- ✓API & webhooks (full access)
- ✓White-glove migration
- ✓Dedicated Slack channel
- ✓Dedicated account manager