Built behind the counter.
Not the boardroom.
Get Repair is the software we wished existed when the queue was six deep and the ticket book was a spiral notebook. Made by people who've actually run a repair shop.
The story
A repair shop owner who learned to code.
Independent shops run on a patchwork, paper tickets, a generic POS, spreadsheets, and a phone full of customer texts. The big vendors' answer was per-ticket fees, "contact sales" walls, and modules sold back one upcharge at a time.
So we built the thing we needed at our own counter: one system for tickets, intake, POS, inventory and customers. Flat pricing. No per-ticket fees. No lock-in, export everything, any day.
Tools for the counter, not slides for a boardroom, because the customer's already waiting.
The bench comes first. The software follows.
How we work
Four promises we don't break.
01
Flat pricing, posted publicly
No per-ticket fees, no per-technician fees, no 'contact sales' for basic things. If it's expensive we'll say why; if it's cheap we won't pretend it's premium.
02
Your data is yours
Export everything, tickets, customers, inventory, history, any day, in formats you can use. Leaving should be easy; that’s what keeps us honest.
03
Public changelog, bugs included
Every release is written up in plain words, including what we broke and fixed. When it's our fault, we say 'our fault.'
04
Support that picks up
A named human replies within one business day, Mon–Fri. No ticket-deflection maze, no chatbot pretending to care.
Contact
Talk to a person, not a funnel.
No "book a demo" gauntlet. Email us, call us, or just start the trial, a real human replies within one business day, Mon–Fri.