Point of Sale(POS)
TL;DR
The system that processes transactions at checkout — including payment, tax, receipt, and inventory deduction.
A point-of-sale (POS) system in a repair shop handles both walk-in retail (accessories, cables, parts) and repair-ticket checkout. It manages payment processing, tax calculation, receipt printing, and the inventory ledger.
For repair shops, the POS is rarely standalone — it has to talk to the ticketing system (so the repair price flows through), the customer record (for history), and the inventory ledger (so the part comes out of stock when it's sold).
Get Repair uses Square as the POS payment + retail layer. The ticketing, inventory, and customer layers are native.
Quick answers
Do I need a separate POS for repairs vs retail?
No. A unified POS handles both — but it has to know the difference. A repair line item comes from a ticket; a retail line item comes from your accessory inventory. Both can be on the same receipt.
Why use Square as the POS instead of a built-in one?
Square is already the payments and retail backbone for thousands of independent repair shops. Building a separate POS to compete with it would just create reconciliation problems. We treat Square as source of truth and layer ticketing on top.
Related
CFD(Customer-Facing Display)
A second screen at the POS that faces the customer — showing cart contents, total, and prompts for tip, signature, or feedback.
FIFO Inventory(FIFO)
First-In, First-Out: an inventory costing method that values the parts you sell at the cost of the oldest lot still in stock.